Shipping policy

Total Man Cave — Shipping Policy

At Total Man Cave, we’re committed to providing a seamless and transparent shipping experience. Below is everything you need to know about how and when your order will arrive.

Where We Ship

  • Shipping Area: We currently ship exclusively within the United States.
  • International Orders: Not available at this time, but we’re working on expanding globally soon—stay tuned!

Shipping Costs

  • Orders Over $200: Free shipping
  • Orders Under $200: Flat shipping fee of $15
  • No Hidden Fees: All costs are clearly shown at checkout—no surprises.

Order Processing

  • Processing Time: Orders are processed within 1–2 business days (Monday to Friday).
  • Order Cut-Off: Orders placed before 6:00 PM EST (New York) are processed within the standard timeframe.
  • Weekend Orders: Orders placed after the cut-off or on weekends will be processed the next business day.

Delivery Timelines

  • Transit Time: Most orders are delivered within 4–7 business days after processing.
  • Total Delivery Time: Expect delivery within 5–9 business days from the date of purchase.
  • Shipping Days: Monday through Friday.
  • Delays: Delivery times may vary due to weather, carrier delays, or external factors.

Shipping & Carriers

  • Freight Shipping:
    • Most larger items are shipped via third-party freight carriers (18-wheelers).
    • If your order requires freight delivery, we’ll contact you to schedule a curbside drop-off.
    • Please double-check your phone number during checkout to ensure smooth coordination.
  • Standard Shipping: We also partner with UPS and USPS for smaller items.
  • Sustainable Packaging: We aim to use eco-friendly materials whenever possible.

 

Order Confirmation & Payment

  • After placing your order, you’ll receive a confirmation email showing your order details and that your credit card has been authorized.
  • Your card is only charged when the item ships.
  • For backordered items, a temporary hold may apply to reserve your product.

Tracking Your Order

Once your order ships, we’ll send you a tracking number and carrier details via email so you can monitor your delivery in real-time.

Missing Items or Issues

  • If something is missing or incorrect, contact us at support@totalmancave.com within 7 days of delivery.
  • We’ll investigate and offer a replacement or refund as quickly as possible.

Need Help?

Our team is here to help—from checkout to delivery. Contact us anytime with questions or concerns.

Contact Information
🛒 Business Name: Total Man Cave
📞 Phone: +1 (844) 220-0010
📧 Email: support@TotalManCave.com
🏠 Address: 1401 Pennsylvania Ave, STE 105, Box 1780, Wilmington, DE 19806, USA