Privacy policy

Last Updated: April 19, 2026

This Privacy Policy describes how Total Man Cave (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.totalmancave.com.

1. Information We Collect and Why

We collect specific data to fulfill our contractual obligations to you and to improve our store’s functionality. We do not collect "excess" data beyond what is required to run a professional e-commerce operation.

Data You Provide Directly

Order Information: When you make a purchase, we collect your name, billing address, shipping address, and email address. We use this information to process your payment, arrange for shipping, and provide you with invoices and order confirmations.
Contact Information: We collect your phone number strictly to provide delivery updates via our shipping carriers and to contact you if there is an issue with your order.
Payment Details: We process payments through Shopify, Apple Pay, Google Pay, and Shop Pay. While you provide payment information at checkout, Total Man Cave does not see or store your full credit card number; this is handled securely by our encrypted payment processors.

Data Collected Automatically

Device Information: When you access the Site, we automatically collect information about your device, including your IP address, time zone, and browser type. We use this data to load the Site correctly for your region and to screen for potential risk or fraud.
Cookies: We use cookies to enable core site functionality, such as remembering items in your shopping cart while you browse. You can manage cookie preferences through your browser settings.

2. Sharing Your Information

We share your personal information with a limited number of service providers who are essential to our operations:

Platform Provider: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
Payment Processors: We share transaction data with Stripe, PayPal, or the relevant wallet provider (Apple Pay/Google Pay/Shop Pay) to authorize and complete your purchase.
Shipping Carriers: We share your name, shipping address, and phone number with carriers such as UPS, FedEx, and USPS to ensure your man cave gear reaches your door.
Legal Compliance: We may share your information to comply with applicable laws, respond to a subpoena, or protect our rights.

3. The "No Sale" Guarantee

Total Man Cave does not sell, rent, or lease your personal information to third parties for their own commercial or marketing purposes. Your data is used exclusively to facilitate your relationship with our store.

4. Data Retention

We do not keep your information indefinitely.

Order History: We retain order information for 7 years following a transaction to comply with federal tax and financial reporting obligations.
Marketing Data: If you opt-in to our newsletter, we retain your email address until you unsubscribe or request deletion.
Support Queries: Correspondence with our support team is retained for 24 months to ensure continuity of service should you contact us again regarding the same issue.

5. Your Rights and Global Compliance

European Residents (GDPR)

If you are a resident of the EEA, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. Our legal basis for processing your data is the performance of the contract (fulfilling your order) and our legitimate business interests (fraud prevention).

United States Residents (CCPA/VCDPA/CPA)

Residents of California, Virginia, Colorado, and other states with active privacy legislation have specific rights regarding their "Personal Information." These include:

The Right to Know: You may request a report on what data we collect.
The Right to Delete: You may request that we erase your personal data.
The Right to Opt-Out: While we do not sell data, you have the right to opt-out of any future "sharing" for targeted advertising.

To exercise these rights, please email support@totalmancave.com with the subject line "Privacy Request."

6. Contact Information

For more information about our privacy practices, or if you have questions regarding an order, please contact our compliance team:

Business Name: Total Man Cave Support Email: support@totalmancave.com Phone Number: +1 844-220-0010 Physical Address: 1401 Pennsylvania Avenue, Suite 105 Wilmington, Delaware 19806 United States

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)