Refund policy

 Total Man Cave — Return & Refund Policy

At Total Man Cave, your satisfaction is our mission. If you're not completely happy with your purchase, we offer a 30-day money-back guarantee on eligible items. Here's everything you need to know to return or exchange an item with ease.

 How to Return an Item

  1. Contact Customer Support
    Email us at support@totalmancave.com with your order number and reason for return.

  2. Receive Return Instructions
    Our team will reply with a Return Authorization and step-by-step instructions.

  3. Prepare Your Return
    Pack the item securely in its original packaging, including all tags, accessories, and documentation.

  4. Print & Attach Label
    We’ll provide a prepaid return label via email. Print it and attach it to your package.

  5. Send It Back
    Drop off the package at the specified courier location provided in your return instructions.

 Return Window

  • Returns are accepted within 30 days of delivery.

  • Proof of purchase (receipt or order confirmation) is required.

 Return Eligibility

To qualify for a return:

  • Items must be unused, unworn, and unwashed

  • Items must be returned in original packaging

  • Made-to-order items are non-returnable unless defective

 Return Shipping Costs

We offer free returns—no matter the reason:

  •  Defective Items: No return cost

  •  Changed Your Mind: Customer pays for shipping

Return Method

  • All returns must be sent by mail

  • We’ll provide a prepaid return label via email. Print it and attach it to your package.

 Refund Details

  • Refunds are issued in USD ( $ ), based on the original transaction currency

  • Refunds are processed within 5–10 business days of receiving and inspecting your return

  • Refunds will be credited to your original payment method

 Exchanges & Replacements

  • Only Defective/Damaged items will be replaced with the same item and size

  • Items must be unused to qualify for exchange

  • Please review size charts before ordering to avoid sizing issues

Do you have a Restocking Fee?

Yes , We charge a 30% restocking fee

 Late or Missing Refunds?

Still waiting for your refund? Here’s what to do:

  1. Double-check your bank account or credit card statement

  2. Contact your payment provider (bank or card issuer)

  3. If you still need help, reach out to us at support@totalmancave.com

 Damaged or Incorrect Items

  • Please inspect your order upon delivery

  • If you receive a defective, damaged, or incorrect item, contact us immediately

  • Include clear photos or a short video to help us resolve the issue quickly

Have questions or need help? Our support team is just an email away at support@totalmancave.com. We’re here to ensure your experience is stress-free from start to finish.

Contact Information:

🛒Trade name: Total Man Cave

📞Phone: +1844-220-0010

📧Email: support@totalmancave.com

🏠Address: 1401 Pennsylvania Ave STE 105 Box1780, wilmington DE 19806, United States